Businesses operate on three levels:
B2B businesses create products and services that they deliver to other businesses in specific industries.
B2C businesses deliver directly to the end customer, not to specific industries, that is why they are already included into the above B2B model.
As a Management Consultant & Coach, I offer three levels of support:
My Services | Who I Support | What I Support Them With | Key Outcomes | |
Industries (Top Layer) | 👉 Compliance Transformation (Quality Management (QM)) — Consulting, Project Management | Regulated industries requiring compliance and/or certification (IT & Software, Automotive, Telecommunications) | Integrating compliance into daily operations (ISO, A-SPICE, CMMI, ITIL, SAFe, etc.) | Minimized risk, improved and sustainable product/service quality, and successful certifications |
Product/Service Development & Delivery (Middle Layer) | 👉 Operations as a Service (Business Process Management (BPM)) — Consulting, Interim / Fractional Management | Growing IT & Software organizations struggling with efficiency and scalability | Streamlining execution, process automation, and cross-functional alignment | Higher agility and speed, reduced complexity, and adaptive scalability |
Business (Base Layer) | Individual contributors transitioning into leadership positions or starting a solo business | Foundational business skills, leadership mindset, and strategic growth | Confident leaders, structured workflows, and resilient business practices |
Check out my individual service pages for more details.
© 2022-2025 Irina Rokosz. All rights reserved.
Compliance TransformationOperations as a ServiceLeadership & Business Coaching